All Systems Operational

About This Site

Welcome to SimpliGov's home for real time information on system performance, maintenance and security events. Here you will find live and historical data for system performance in addition to information about any scheduled or unscheduled interruptions in service.

SimpliGov - Production Operational
90 days ago
100.0 % uptime
Today
Submission Operational
90 days ago
100.0 % uptime
Today
Metaquery Operational
90 days ago
100.0 % uptime
Today
File Conversion Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
eSignature Operational
90 days ago
100.0 % uptime
Today
Email Interaction Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Authorization Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
SimpliSign - Production Operational
90 days ago
100.0 % uptime
Today
SimpliSign Operational
90 days ago
100.0 % uptime
Today
SimpliGov - Preproduction Operational
90 days ago
100.0 % uptime
Today
Submission Operational
90 days ago
100.0 % uptime
Today
Metaquery Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Authorization Operational
90 days ago
100.0 % uptime
Today
File Conversion Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Email Interaction Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
eSignature Operational
90 days ago
100.0 % uptime
Today
SimpliSign - Preproduction Operational
90 days ago
100.0 % uptime
Today
SimpliSign Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

SimpliGov Version 2.4.0 is being deployed to Pre-Production Mar 10, 2026 03:00-05:00 PDT

A deployment to our pre-production environment is scheduled for 03-10-2026 between 3:00–5:00 AM PST.

This release introduces Custom Fields for Reporting Metadata and Customizable Report Columns in SimpliPayments, allowing Customer Admins to define agency-specific metadata fields and add, remove, or reorder report columns so reports better reflect internal tracking needs and operational priorities.

Additional updates will be shared here as the deployment begins.

Production deployment is planned in two weeks.

Posted on Mar 03, 2026 - 04:22 PST
Mar 4, 2026

No incidents reported today.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Completed - The deployment to our production environment has been completed successfully. All systems are operating as expected.
Feb 25, 05:03 PST
In progress - We are currently deploying updates to our production environment. The deployment is in progress and proceeding as planned.

Updates will be shared here until the deployment is complete.

Feb 25, 03:12 PST
Scheduled - A deployment to our production environment is scheduled for 02-25-2026 between 3:00–4:00 AM PST.

SimpliGov Version 2.2.0 is being deployed to Production. This release focuses on itemized surcharges and convenience fees across Designer and Requestor experiences, ensuring consistent fee calculation and display across workflows, checkout, receipts, and totals. It also updates UI naming from CMS (Case Management System) to SM (Service Management) and adds configuring Role-Based Access Control (RBAC) for Accounts and Case Template Management.

Additional updates will be shared here as the deployment begins.

Feb 25, 02:42 PST
Completed - The deployment to our pre-production environment has been completed successfully. Validation and testing are underway to confirm readiness for production.

We are currently targeting 03-10-26 for Production deployment.

Feb 25, 04:22 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 25, 03:57 PST
In progress - We are currently deploying updates to our pre-production environment. This work is in progress and proceeding as planned.

Updates will be shared here until the deployment is complete.

Feb 25, 03:11 PST
Scheduled - A deployment to our pre-production environment is scheduled for 02-25-2026 between 3:00–5:00 AM PST.

SimpliGov Version 2.3.0 is being deployed to Pre-Production. This release focuses on Service Management (SM) polishing and validation improvements, including enhanced case template validation with guided redirects, updates to SM privilege fetching and permissions APIs via BFF, and the introduction of granular, role- and department-based RBAC at the case and section levels. It also introduces ACH-based SimpliPayments, enabling full lifecycle visibility and auditing of bank-account payments (including returns), with ACH fees and taxes supported across credentials, response mappings, reports, and notifications.

Additional updates will be shared here as the deployment begins.

Production deployment is planned in two weeks.

Feb 25, 02:45 PST
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.